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Multi-skill AI Agents

The AI Agent platform built for business

Create an AI Agent in minutes and hand it your sales, order closing and customer care on Facebook, Zalo, Telegram and your website. Marketing and more coming soon.

Works on 4 channels

Facebook, Zalo, Telegram and your website

About

An AI Agent that works like a real employee

It does more than answer questions: it advises from your documents and catalog, sends product photos, understands images customers send and places orders right in the chat.

  • Grounded answers

    Promises only what your docs say.

  • Places orders

    Prices come from your catalog.

  • Speaks their language

    Replies in the customer's language.

About

Delegate in plain words, no buttons to hunt for

Message the assistant like you would a team member: add products, change prices, create staff accounts, build workflows or get a report with charts. It takes real action in the system.

  • Catalog management

    Add items, update prices by chat.

  • Instant reports

    Numbers and charts on demand.

  • Workflow building

    Describe it, the assistant builds it.

About

Works exactly the way your shop does

Draw workflows with drag and drop, define how complaints, returns and refunds are handled. On every turn the assistant picks the next move: reply, wait, follow up at the right pace or hand over to staff.

  • Drag-and-drop workflows

    Scripts that fit your business.

  • Well-timed follow-ups

    Knows when to wait and stop.

  • Human handover

    Routes to the right staff.

About

You stay in charge

Each conversation is in one of two modes: Auto — the assistant replies following your workflow — or Manual — staff reply, with a suggest button for the assistant to draft in AI mode. Daily AI tokens included, staff permissions.

  • Two reply modes

    Auto, manual.

  • Daily AI tokens

    Costs under control.

  • Staff permissions

    Everyone in their lane.

How it works

Get started in just 3 simple steps

Create your AI Agent

Sign up, pick your industry from 16 options and your AI Agent's language. No coding needed.

Teach your AI Agent

Add documents, your product catalog and your shop's processes. Your AI Agent advises based on what you provide.

Connect and delegate

Connect Facebook, Zalo, Telegram or your website, then switch on AI mode. Your AI Agent gets to work right away.

Skills

One AI Agent, many business tasks

Each skill is a line of business work your AI Agent takes on. Sales is live; Marketing, Tax and Market research are coming soon.

Automated sales

Advises from your documents and catalog, sends product photos and places orders right in the chat.

Consulting strategy

On every turn the assistant picks the next move — reply, wait, follow up at the right pace or hand over to staff.

Knows every customer

Profile, preferences, private notes and journey for each customer; the sales funnel updates itself from their actions.

Knowledge base

Teach the assistant with PDFs, Office files, images and videos. “Customer questions” shows what your docs are missing.

Workflows and staff

Drag-and-drop workflows, conversation routing to staff, and handover to a real person when needed.

Common questions

Frequently asked questions

What businesses usually ask before handing work to an AI Agent.

An AI Agent is an AI assistant that takes action to get work done, not just answer questions. A chatbot usually replies from a script; a ScapBot AI Agent works like an employee: it advises from your documents and catalog, places orders, follows up at the right time, hands conversations to staff when needed, and takes tasks you give in plain words, such as adding products, changing prices or preparing a report.

Facebook Messenger, Zalo (personal account, connected with a QR code), Telegram and a chat widget embedded on your website. Messages from every channel arrive in one Conversations page.

Yes. Each conversation is in one of two modes: Auto — the assistant replies following your workflow — or Manual — your staff reply; with an AI-mode package a suggest button lets the assistant draft a reply for you to approve before sending. You can hand any conversation to a real person at any time.

Manual mode is free (a 90- or 180-day package, reactivated when it ends). AI mode is bought from a prepaid wallet in 7, 30, 90 or 365-day packages — 90 days saves 11%, 365 days saves 30%, with 5 million AI tokens included every day. No subscription, no auto-renewal. See the Pricing page for exact prices.

Roadmap

AI Agent roadmap

ScapBot grows one line of business at a time. Your AI Agent takes on new work without you switching platforms.

One AI Agent · many tasks

Platform

  • Channels: Facebook, Zalo, Telegram and a website chat widget.
  • Integrations: an API for your existing software, your own tools via MCP.
  • Mobile: an iPhone app (Android coming soon) to chat and get notified by your assistant.

Sales skill

  • Advise: from your docs and catalog, in the customer's language.
  • Close: places orders in the chat and updates stock.
  • Follow up: at the right pace, respecting quiet hours.

Coming soon

  • New skills: Marketing, Tax, Market research.
  • Workflows: scheduled and condition-based triggers.
  • Shipping: connections to delivery carriers.
Blog

News and insights

Insights on AI Agents, multi-channel selling and customer care for businesses.

Why Nobody Looks at Your Business Dashboard

Every morning at 8 AM, Mike — the owner of a five-location retail chain — opens his business management software. He looks at the dashboard for exactly three seconds: a wall of numbers — total orders, revenue, messages, inventory, new customers, returning customers, refund rates, ad spend — all crammed onto a single screen. He closes it. Opens his phone and calls his store manager: “What was yesterday’s revenue?”

Proactive AI: The Missing Ingredient in 99% of Today's Chatbots

In 2026, AI is no longer a novelty. From ChatGPT to hundreds of chatbots integrated into websites, Facebook pages, and messaging apps, any business can set up a virtual assistant to respond to customers. But ask yourself honestly: is that chatbot actually helping you sell more? The harsh reality is that most chatbots today operate on an outdated script: customers ask, they answer; customers don’t ask, they stay silent. They are reactive machines, not real assistants.

Customer Journey Flow: The Secret 90% of Businesses Are Missing

Lisa — the owner of an online fashion boutique with over 2,000 customers — received a message on WhatsApp at 9 PM: “Hi, I wanted to ask about that dress from the other day…” Lisa didn’t remember. Did this customer ask through Facebook or WhatsApp? Yesterday or last week? How many products had she browsed? Had she bought anything before? Lisa scrolled through WhatsApp — nothing. Switched to Facebook Messenger — too many unread messages. Finally, she replied: “Sure, let me send you the product link!”

Get started

Create your business's first AI Agent

Sign up for free and create an AI Agent in minutes. After signing up, message ScapBot's consultant assistant to get a 7-day trial code for AI mode.

  • Free sign-up
  • 7-day AI-mode trial